Presenter: Judith Shenouda
Have you ever wondered why so much goes awry in communications and interactions between the expert and the novice? In this upcoming event, Close the Expert-Novice Chasm to Achieve Positive Outcomes, Judith Shenouda will share what she has learned about the expert-novice chasm and how it affects decision-making and problem-solving to the detriment of positive outcomes.
Participants will look at scenarios in Health and Wellness, Law and Justice, and Education; consider what causes the expert-novice gap; and think about how to close the gap in their role as a consultant, interacting with clients, colleagues, and many others.
Here is a short video in which Judy describes her presentation.
Three key learnings the audience take away from this program:
- With a chasm between the expert and the novice, much can go awry and the consequences may mean life or death.
- Looking at the continuum from novice to expert helps to explain the chasm and its affect on decision-making, problem-solving, and positive outcomes.
- Closing the expert-novice chasm can lead to improved outcomes in every realm of human endeavor for the good of all.
Judith is owner of Shenouda Associates Inc., a business that researches, writes, and edits the professional publications that launch products, streamline processes, and promote each client’s brand. She has achieved recognition as a Toastmasters International Advanced Leader Bronze and Advanced Communicator Bronze and is co-founder of Thinking Forward, a troupe of professional speakers. Judith presents seminars and webinars on topics related both to her business and the books she authored and published, A Bisl of This, A Bisl of That: Eating Our Way, and Career Success in 12 Easy Steps: A Journal. Judith is an active member of RCPN, the Society for Technical Communication, and a Nonfiction Book Club.